RESOLVING CONSUMER COMPLAINTS
Thursday, April 20, 2017
1:00 p.m. - 2:00 p.m. EST
Presented by:
T. Scott Gilligan, NFDA General Counsel
A helpful guide on how funeral homes can prevent consumer grievances from becoming formal complaints and lawsuits.
COST
NYSFDA Members: FREE
Non-Members: $199 per person
This webinar/teleconference has been approved by the NYS BUREAU OF FUNERAL DIRECTING for 1 NYS “LIVE” CREDIT.
Webinar and call-in instructions will be provided to registrants via email prior to the program date.
Registration for this event is closed.